Support
We're here to help you make plans that actually happen.
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Have a question, found a bug, or just want to say hi? We'd love to hear from you.
Email UsFrequently Asked Questions
Tap the + button on the home screen, choose a category (like Brunch, Hiking, or Game Night), add the details, and invite your friends. It takes less than 30 seconds!
When creating an activity, you can invite people from your Crews, Friends list, or Contacts. Just tap on their names to add them to the invite list. You can organize your people into Crews (like "Core Friends" or "Work") for quick inviting.
No! That's the magic of uDown. Friends without the app will receive an SMS invitation with a link to RSVP directly from their browser. They can say they're Down, Maybe, or Can't make it - no app download required.
To delete your account and all associated data, email us at [email protected] with your phone number. We'll process your request within 48 hours. Note: This action is irreversible.
Email us at [email protected] with a description of the issue. Screenshots help! Include your phone type (iPhone model), iOS version, and what you were doing when the problem occurred.
Reply STOP to any SMS message from uDown. You can also contact us at [email protected] to opt out of all non-essential messages. Note: You cannot opt out of account verification codes (OTP) as they're required for security.
Crews are groups of friends you create to make inviting easier. Instead of selecting people one by one, you can invite your whole "College Friends" or "Work" crew with one tap. uDown comes with some suggested Crews, but you can create your own too.
Activity chats are archived 24 hours after the activity ends. You can still access them in your history, but the chat becomes read-only. This keeps your inbox clean and focused on current plans.